Office Clerk

CARMALITHA LEWIS
Jpro160@yahoo.com
(951) 463-0270




TECHNICAL EXPERIENCE

* Helpdesk and Call Center Support for Local and Remote End Users.
* Excellent Customer Support Skills, Monitoring, Data Entry, and Documentation.
* Type 60 wpm, 10-Key by Touch, Medical Terminology.
* Windows (7, 8.1, 10), Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Office 365).
* Cardiac Monitor Technician, Unit Secretary.



SUMMARY OF QUALIFICATIONS

* Provided Phone and Email Technical Support to 100’s of Companies Worldwide.
* Delivered Customer PC Configuration Support, CL Programming, Queries, Data Entry, and Batch jobs.
* Monitored and Supported Networks, Servers, and Routers for Trading Partners primarily CISCO.
* Monitored and Maintained PC’s, AS/400, iSeries, Midrange and Mainframe Computers Onsite and Remotely.
* Examined Client Diagnostics for Problem Analysis and Resolved any Issues while Troubleshooting.
* Performed Software / Hardware Installation and Problem Diagnostics on PC’s.
* Created Reports using Excel and Visio.
* Monitored Patients on Telemetry in ICU, PCU, and Medical-Surgical Departments.
* Identified and Analyzed Cardiac Rhythms, Compiled EKG Strips, Categorized and Distributed Reports.
* Provided Emergency, Basic Life Support, and Transport Care.
* Performed Initial, Medical, and Trauma Assessments.
* Certified Nurse Assistant, and Unit Secretary.



PROFESSIONAL EXPERIENCE

* April 2008 – October 2015 Corona Regional Medical Center, Corona, CA Cardiac Monitor Technician
* October 2004 – October 2007 Children’s Hospital of Orange County, Orange, CA Clinical Associate, Secretary,
Telemetry Technician
* January 2004 – September 2004 Lynch Ambulance, Anaheim, CA EMT-I
* June 2000 – October 2001 Viacore Inc., Irvine, CA Process System Analyst,
Engineer




EDUCATION

ORANGE COAST COMMUNITY COLLEGE, COSTA MESA
-Associates Degree: Arts, Computer Science / Graduate
RIVERSIDE COMMUNITY COLLEGE, MORENO VALLEY
-Certifications: EMT-I, CNA
  • ID#: 149532
  • Location: Corona, CA , 92881

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