Hotel Front Desk Clerk

Marisa Angeles
8802 Flintridge Ln, Corona, CA 92883


Job Objective:

To obtain a position where I will be able to apply my skills and work experience to contribute towards outstanding and effective customer service.


Graduated Rincon High School with a 3.92GPA - 4698 Foothill Road, Carpinteria, CA 93013
College - Ventura College for nursing - 4667 Telegraph Road, Ventura, CA 93003

Work Experience:

Blue Pacific - 905 Linden Ave, Carpinteria, CA 93013
February 2012 - December 2013

Key holder

*Responsible for opening and closing the store and accurately balanced cash registers daily; prepared bank deposits daily. 

*Interviewed potential employees; trained and supervised new employees.

*Handled all cash, check, debit, credit, and gift card transactions effectively.

*Ensured floor and stock areas were consistent with store standards.

*Provided excellent customer service and made refunds and exchanges as necessary.

*Prevented many loss prevention issues from occurring.

Children's Dentistry - 512 W 17th St Santa Ana, CA 92706
June 2103 - September 2014


*Greeted customers and developed strong patient relations by providing a high level of customer service.

*Answered multiple phone lines, providing information, taking messages, and transferred to appropriate personnel.

*Scheduled and confirmed appointments with patients.

*Accurately maintained all patient records as well as registering new patients and retrieving previous treatment records for established patients.

*Entered treatment plans, posted payments, and entry charges to patient files. 

*Verified patients insurance, collected payments, and sent out proper billing.

Home Depot - 401 W Esplanade Drive Oxnard, CA 93036

January 2015 - June 2015

*Maintained consistent accuracy of cash in register and made sure all payment transactions were correct and proficient.

*Provided fast, fun, and friendly checkout service ensuring accurate price codes and discounts were applied to transaction. 

*Answered customers' questions and provided information on procedures or policies.

*Trained new employees on the cash register.

*Assisted fellow team members in other areas of the store.

Target - 2850 N Oxnard Blvd, Oxnard, CA 93030

July 2015 - January 2017

Customer service desk

*Checked to ensure appropriate changes were made to resolve customers problems and complaints.

*Processed customer service transactions including refunds and store credits in accordance to company policies.

*Assisted customers in store and over the phone regarding store operations, products, promotions, and online orders. 

*Displayed passion for customer service by going above and beyond by greeting customers with enthusiasm.

*Consistently received positive feedback from guests and created repeat business by developing long term friendships with customers.    

*Successfully trained, supervised, and coached new employees and current employees.




*Critical thinking


*Conflict resolution






  • ID#: 146664
  • Location: Corona, CA , 92883

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Front Desk Clerk (On Call)
Pebble Beach, CA Pebble Beach Resorts
Hotel Front Desk Agent
Stanford, CA Stanford University
Guest Experience Rep / Hotel Front Desk
Vista, CA La Quinta Inns & Suites
Renaissance Front Desk Clerk
Sonoma, CA Marriott
Front Desk Clerk
Part-time/On-Call Front Desk Clerk, Holiday In...
San Francisco, CA IHG