Medical Front Desk Receptionist

awwafer@gmail.com


Home 951 245 4917


Cell 951 220 0564



Alice Wafer



























Professional Summary



 



Highly organized and detailed-oriented Office Assistant with more than 18 years’ of office experience and customer service. Supplying thorough, organized administrative support to 4 senior executives.


Counselor bringing more than 8 years’ experience counseling individuals of various ethnic and socio-economic backgrounds, including children, adolescents and adults.            


 



Skills & Abilities



 




  • ·         Customer Service- oriented                       Team building

  • ·         Pleasant demeanor                                   Professional phone etiquette

  • ·         Filing and data archiving                           Strong interpersonal skills

  • ·         Attention to detail                                    Reliable



Professional Experience



 



Testimonial Community love center – los angeles Ca. 90062


Director- Cynthia Carter 323 291 6753                                         01/2016 to 4/31/2016


Case Management / Intake clerk / Data Entry


Case Management- Set plans for clients to archive daily goals. Intake clerk – Intake clients to program. Assisted clients with problem solving. Answered phones and directed calls.


Center for discovery – long beach Ca. 90805


Supervisor - Amber   800 760 3934 


Consoler / Data Entry                                                                 06/2006 to 09/2014


 Observed and monitored client behavior and responses to treatment. Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints. Monitored client census by using the Daily Movement Report and recording admissions, discharges, doctor appointments and site visit data. Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.                                                                                       


Wal Mart inc. lakewood ca. 90712


Supervisor - Darlene 562 429 6239                                                 09/2001 to 6/2006


Department Manager / Cashier / Customer Service


Answered questions regarding the store and its merchandise. Demonstrated use and care of merchandise. Maintained records related to sales. Helped customers with questions, problems and complaints in person and via telephone. Stocked shelves and supplies and organized displays. Developed positive customer relationships through friendly greetings and excellent service. Trained and served as a peer coach for new sales associates. Data entry, and scheduling associates.


 


 


 



Education



 



Allied real estate schools inc. – laguna hills ca. 92653


Real Estate Appraiser           Certified   09/2003


AMERICAN BEAUTY COLLEGE – BELLFLOWER CA. 90706


 Nail Technician                  Licensed  06/1983


DAVID STAR JORDAN HIGH SCHOOL – N. LONG BEACH CA. 90805


Course of study English       Diploma   06/1982


 


 


 



 


  


 

  • ID#: 107702
  • Location: Corona, CA , 92883

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