Medical Front Desk Receptionist

Home 951 245 4917

Cell 951 220 0564

Alice Wafer

Professional Summary


Highly organized and detailed-oriented Office Assistant with more than 18 years’ of office experience and customer service. Supplying thorough, organized administrative support to 4 senior executives.

Counselor bringing more than 8 years’ experience counseling individuals of various ethnic and socio-economic backgrounds, including children, adolescents and adults.            


Skills & Abilities


  • ·         Customer Service- oriented                       Team building

  • ·         Pleasant demeanor                                   Professional phone etiquette

  • ·         Filing and data archiving                           Strong interpersonal skills

  • ·         Attention to detail                                    Reliable

Professional Experience


Testimonial Community love center – los angeles Ca. 90062

Director- Cynthia Carter 323 291 6753                                         01/2016 to 4/31/2016

Case Management / Intake clerk / Data Entry

Case Management- Set plans for clients to archive daily goals. Intake clerk – Intake clients to program. Assisted clients with problem solving. Answered phones and directed calls.

Center for discovery – long beach Ca. 90805

Supervisor - Amber   800 760 3934 

Consoler / Data Entry                                                                 06/2006 to 09/2014

 Observed and monitored client behavior and responses to treatment. Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints. Monitored client census by using the Daily Movement Report and recording admissions, discharges, doctor appointments and site visit data. Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.                                                                                       

Wal Mart inc. lakewood ca. 90712

Supervisor - Darlene 562 429 6239                                                 09/2001 to 6/2006

Department Manager / Cashier / Customer Service

Answered questions regarding the store and its merchandise. Demonstrated use and care of merchandise. Maintained records related to sales. Helped customers with questions, problems and complaints in person and via telephone. Stocked shelves and supplies and organized displays. Developed positive customer relationships through friendly greetings and excellent service. Trained and served as a peer coach for new sales associates. Data entry, and scheduling associates.






Allied real estate schools inc. – laguna hills ca. 92653

Real Estate Appraiser           Certified   09/2003


 Nail Technician                  Licensed  06/1983


Course of study English       Diploma   06/1982







  • ID#: 107702
  • Location: Corona, CA , 92883

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