Customer Service

Andrea Rosales


(951) 852-1329 2504


Jean Marie Street, Corona CA 92882


andrear27@yahoo.com


OBJECTIVE Ambitious full-time student seeking an entry-level position to expand my customer services skills within a reputable company


KEY SKILLS AND EXPERTISE  Ability to establish rapport with customers and clients  Excellent interpersonal and communication skills  Taking initiative in making executive decisions


EXPERIENCE The Home Depot, Corona CA Customer Service Desk Associate July 2012-Present  Providing excellent customer service  Cashier and returns certified  Managing will-calls, online orders, and special orders  Pick orders in a timely manner  Maintaining and filing daily reports  Homer award recipient  New hire associate coach  Report to supervisor for daily tasks


Viva Vino Spanish Tapas and Wine Bar, Temecula CA Server August 2015-Present  Attend to customer needs  Create an energetic atmosphere  Operate a register with multiple taps  Ability to multitask


EDUCATION Norco Community College, Norco CA August 2012-Present  Obtaining Associates Degree of Arts in Business Administration Temescal Canyon High School, Lake Elsinore CA High School Diploma, May 2012


TECHNICAL AND LANGUAGE SKILLS  Fluent in Spanish- Reading, writing, and speaking  Proficient skills in Microsoft Office (Word, Excel, PowerPoint, and Outlook)

  • ID#: 105114
  • Location: Corona, CA , 92882

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