Medical Front Desk Receptionist

Shermain Cortez

941 Via Bernardo Corona, CA 92882

Cell: (951)-801-1252



A position as an active employee, involving responsibility and working with

others as a team member to achieve advancement and growth within

the company.


Account Manager

September 2009 to Current

Global Notary- Corona, CA

Managed a team of 5-7 members. Provided a high level of product and

leadership support and customer service to representatives and clients to

provide excellent service. Effectively communicated with team members

to maintain service expectation and continuous improvement. Acted as a

liaison between clients, vendors, and attorneys. Prepared reports and

audit of legal documents. Organized and handled scheduling for

department. Answered phones, emails and scanned and faxed

documents. Used Microsoft Word, Excel, and Outlook on a daily basis.



Willson High School-Long Beach, CA-High School Diploma

Cypress Community College-Cypress, CA-Some Coursework


• Management Skills

• Team Leadership

• Team Player

• Customer Service

• Communication Skills

• Interpersonal Skills

• Detail Oriented

• Problem Solving

• Bilingual

• Multitasking


  • ID#: 103380
  • Location: Corona, CA , 92882

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