Medical Front Desk Receptionist

Shermain Cortez


941 Via Bernardo Corona, CA 92882


Cell: (951)-801-1252


Email: Shermain.cortez@gmail.com


Objective


A position as an active employee, involving responsibility and working with


others as a team member to achieve advancement and growth within


the company.


Experience


Account Manager


September 2009 to Current


Global Notary- Corona, CA


Managed a team of 5-7 members. Provided a high level of product and


leadership support and customer service to representatives and clients to


provide excellent service. Effectively communicated with team members


to maintain service expectation and continuous improvement. Acted as a


liaison between clients, vendors, and attorneys. Prepared reports and


audit of legal documents. Organized and handled scheduling for


department. Answered phones, emails and scanned and faxed


documents. Used Microsoft Word, Excel, and Outlook on a daily basis.


2


Education


Willson High School-Long Beach, CA-High School Diploma


Cypress Community College-Cypress, CA-Some Coursework


Skills


• Management Skills


• Team Leadership


• Team Player


• Customer Service


• Communication Skills


• Interpersonal Skills


• Detail Oriented


• Problem Solving


• Bilingual


• Multitasking


 

  • ID#: 103380
  • Location: Corona, CA , 92882

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