Resume of Paul D. Harrington
SUMMARY OF SKILLS:
Online Sales, Inventory Management, Problem Resolution, Product Awareness, Packaging and Shipping, Website Product Updates, Website Maintenance, Database Management, News Releases, Marketing, POP Materials, Social Media Content, Customer Relations, Graphic Design, Product Placement, Guided Tours, Asset Awareness, Promotional Materials, Product Catalog Design, Customer Briefing, Company Branding, Advertising Budget Planning, Print Media Creation, Advertising Placement, Website Creation, Product Image Library Maintenance, Product Photography, Press Releases, Media Relations, Trade Show Staff Member, New Product Development, Incentive Program Management, Product Packaging, Software Sales, Computer Software Instruction, Technical Services Manager, Computer Repair, Warehouse Inventory Control, In-Store Inventory Management, Retail Sales Associate, Training Center Instructor.
Chaparral Motorsports, San Bernardino
May 2016 to Present
Overview: Responsible for the photographing and descriptions of the OEM parts inventory into the Magento and Channel Advisor databases which populate the company’s Amazon and eBay stores and website. Working knowledge of all the above portal software and expert level user of Microsoft Excel.
GNH Cycle, Corona
Online Motorcycle Accessories Retailer.
November 2013 to May 2016
Overview: Started a new business from the ground up creating an eBay store and online e-commerce website. I was tasked with the selection, pricing, image preparation and uploading of all products to both outlets. Also had the responsibility of negotiating pricing with distributors and various manufacturers. Keeping current on all applications and fitments is a constant learning curve and solving issues and answering questions is the ultimate goal to achieve customer satisfaction.
Major functions performed:
Writing and editing content
Creating backup files
Solving HTML code problems
Database organization through Solid Commerce
Social Media implementation and interaction
Monitoring performance and results
SEO optimizing through linking with business partners and social media networks
SEO image optimization
Packaging and Shipping
Determining most cost effective shipping methods
Race Tech Suspension, Inc.
January 2012 to March 2014
Marketing Assistant, Photographer
Overview: Duties included database input for our website, product updates, news releases, production of marketing pieces, POP materials and web advertising. I monitor and administer our Social Media presence via internet, Facebook, Twitter and Flickr. I also maintain and archive the company’s extensive data and photographic libraries as well as being the in-house photographer shooting products in the studio and at outdoor Motosport events.
Planes of Fame Air Museum
August 2009 to Present
Volunteer, Graphic Designer, Docent.
Overview: Assisting in any graphic arts projects required including annual program design, monthly event literature and image preparation and archiving for the museum’s website. Functioning as a museum docent giving guided tours to various school groups and organizations discussing the history of the 150 aircraft in the collection as well as general aviation milestones.
Morgan Williams Graphic Design, Riverside.
September 2007 to May 2009
Overview: Conceptualize, design, and produce branding and promotional materials including logos, print advertising, product catalogs and other materials as required for clients in the Motorsports Industry and the corporate sector. Also providing on-site service calls offering our customers cost effective and visually dynamic marketing solutions.
Jardine Performance Products, Corona.
Motorcycle and Automobile Performance Parts Manufacturer.
February 2002 to May 2007.
Overview: Brought in to build an in-house media department from the ground up. Responsible for all conceptual development and visual execution of Jardine Performance Products and Doug Thorley Headers brand magazine ads, brochures, flyers, product catalogs, internal business forms, stationary and trade show booth graphics. Supplied media contacts with press releases and technical information and statistics about new products.
Researched and set up internal photographic studio and maintained the company’s product image library containing over 800 images. Created the concept for and set up and maintained the company websites. Each year I was tasked with planning the company’s fiscal advertising budget and advertisement placement program based on sales figures for the previous year. Interfaced with Jardine sponsored Honda AMA (American Motorcyclist Association) race team and made weekly updates both written and photographic. Member of the trade show team acting in the capacity of media liaison interviewing with magazine editors, Motosport dealers and the general public, I staffed the company booth at both SEMA, Las Vegas and the annual Dealer Expo in Indianapolis.
White Brothers, Yorba Linda.
Motorcycle Accessories Distributor and Manufacturer.
March 2000 to February 2002.
Senior Graphic Designer.
Overview: Responsible for the design concept and production of magazine ads. Supplied media outlets with new product releases and specs. Assisted sales managers with promotional sales and spiff incentive program materials. Negotiated over $600,000 in product credits for the co-op advertising program. Assisted in catalog production, proofreading and all White Brothers’ brand merchandise packaging and promotional materials (Banners, stickers etc.).
May 1995 to February 2000.
Supervisor: Technical Services.
Inventory Control Clerk: Responsible for daily tracking and reconciliation of over $2M of electronics inventory. Investigate discrepancies and ensure all business sales, floor sales and register personnel are properly tutored on correct invoicing/sales procedures.
(Promoted 1997) Hardware Manager: Responsible for the presentation of the sales floor including but not limited to: Ensuring all new items are displayed tidily, all items are priced correctly, monitoring stock levels on best selling items, presentation and location of all monthly paid/non-paid store end-caps and the scheduling of sales floor personnel. Entrusted with store and high dollar lock-up keys and opening and closing of store.
(Promoted 1999) Technical Services Supervisor: Acting as both technician and supervisor my duties included the diagnosis and repair of personal and business PC’s in the shop and on site and the building of custom specification and upgrading of customer’s computer systems. As supervisor my duties included the monitoring of parts ordering and inventory, maintaining swift and accurate servicing times and ensuring technicians achieve production quotas and are proficient on current technologies. Compaq, Toshiba, Hewlett Packard and Sony certified.
During last quarter of 2000 my department achieved 2nd place nationwide (220 stores) in customer service and satisfaction.
Chaffey Unified School District, Ontario.
August 1998 to March 2000. (Concurrent with above)
Computer Lab Instructor: Chaffey Adult School.
Overview: Manage day-to-day computer support and maintenance within the lab and assist students with the operation of school computers, whilst empowering teachers with advanced techniques in software applications.
Egghead Software, Montclair.
November 1995 to April 1996.
Software Retail Associate.
Overview: Flexible shift sales associate Advising and instructing customers of the nuances of different software applications and their advantages along with the installation and configuration of demo software and peripherals.
Colchester Institute, Colchester, UK. Spring 1976
Associate Arts Degree.
Continuing college level classes passed with A Grade:
Mt. San Antonio College, Walnut, CA. Fall 1998
Computer Graphics: Featuring Macromedia Freehand 8. A course that integrates Freehand and Photoshop; basic and advanced techniques with an emphasis on commercial advertising.
Chaffey College, Rancho Cucamonga, CA. Spring 1995
Computer Operating Systems: Windows and DOS environments, configuring, optimizing.
Riverside Community College, Riverside, CA. Summer 1992
Desktop Publishing: Utilizing Adobe PageMaker and Quark Xpress in Mac and PC environments.