Medical Front Desk Receptionist

DENISHA WALTON


680 N. Lakeside Place #103, Corona CA• 92879• (323)397-1028wdenishawalton@yahoo.com


OBJECTIVE


To join an organization where I can utilize my skills and ability to prioritize and multi-task while working and expanding my growth potential.


 


SKILLS and STRENGTHS


•Organized


•Can work independently and as part of a team


•Self Motivated


•Hard Worker


•Trustworthy


•CPR & First Aid Certified


 


WORK EXPERIENCE


 


 


YMCA Teacher’s Aide-Part-time                                                                        


1331 River Rd. Corona, CA 92880                                                      August 2014/ August 2016              


                                                                                                           



  • Assist teacher with lesson planning 

  • Coordinated yard activities and crafts

  • Provided homework help for students

  • Prepare snacks

  • Check children in and out of classroom

  • Created computerized individual student progress logs

  • Maintained classroom files and reports


 


Airport-G2 Secure Staff/ Full-time                                                   July 2015/ November 2015                                    


CSA- Customer service agent


-Assist customers check in for flights


-Activate bags to be checked in


-Make sure bag size was acceptable


-Greet customers and help find which direction they need to go


-Assist customers to correct gate


 


Sprouts Farmers Market/ Full-time                                             March 2013/ November 2013 


1751 Westwood Blvd. Los Angeles, CA 90024


 


Cashier/ Customer Service                                                                                    



  • Responsible for cash register operations and for safeguarding company assets.

  •   Ability to operate computerized program and databases in order to enter, modify and retrieve product information.

  • Provides the highest level of prompt and friendly customer service.

  • Maintains a positive work environment at the front end.

  • Scans orders accurately and efficiently; properly identifies produce items.

  • Correctly identifies items that do not scan and reports them properly.

  • Bags customer’s groceries and takes them the customer’s cars if necessary.

  • Collects carts from lot and surrounding area if needed.

  • Counts till prior to each shift and ensures security of drawer at all times.

  • Memorizes produce PLU codes and keeps up to date with new produce.

  • Accurately handles customer cash, credit/debit payments and change.

  • Assists customers by providing information, communicating customer requests to management and resolving complaints.

  • Maintains knowledge of weekly ad items; gives customers direction of product location throughout the store.

  • Maintains excellent communication with front end manager and Head Cashier at all times.

  • Assists with stocking shelves, facing and dusting when needed.

  • Ensures that checkout areas are properly maintained in a clean and orderly condition at all times.


 


 


Medical Assisting-Administrative Externship                          February 2013/ December 2013


West Los Angeles College-Certificate Program



  • Data entry of patient demographics in the electronic medical record. 

  • Utilized other computerized programs and spreadsheets to enter and update insurance data, accounts receivable, and retrieved patient protected health information for release for continuation of care exercising caution regarding HIPPA regulations and medical ethical and legal implications.

  • Used medical and directional terminology and discusses the anatomy and physiology of body systems, common diseases and related diagnostic and medical procedures.

  • Registered incoming patients for their clinical visits and also scheduled and modified patient appointments in person and via telephone.

  • Prioritized patient visit hierarchy based on provider direction and medical complexity, and type of appointment.

  • Prepared provider referral documentation and instructions

  • Provided visit documentation or medical statements as requested

  • Updated patient record and scheduling of return visits

  • Answered phones and assisting patients and other callers

  • Stocked medical examination room.

  • Assisted medical staff with tasks as needed.


 


VOLUNTEER


LAC+USC Medical Center - Los Angeles, CA                   


Clerical Assistance


•Process incoming and outgoing mail


•Follow-up on time sensitive material


•Routed consults to designated clinics


•Maintained incoming/outgoing log of patient medical records


•Data entry of patient requests for release of information ensuring that authorizations met HIPPA requirements.


•Provided visit documentation or medical statements as requested to the patient.


•Updated patient record and scheduling of return visits


•Answer multi-line telephones assisting patients and other callers


•Retrieved, filed and maintained patient medical documentation and records.


•Assisted medical staff with tasks as needed.


 


 


 


 


 


EDUCATION


Westchester High School-Los Angeles, CA                                      2007-2011


*High School Diploma received   June 2011


Norco Community College                                                                August 2011-December 2011


Santa Monica College                                                                        February 2012- 2013


West LA Community College                                                            August 2013-May 2014


*Received Certificate of Achievement in Medical Assisting-Administrative   February 2014


 


 


 

  • ID#: 101423
  • Location: Corona, CA , 92879

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