Customer Service Representative - Entry Level
Affinity Connect Affinity Connect Corona, CA Corona, CA Full-time Full-time $800 - $1,200 a week $800 - $1,200 a week 21 hours ago 21 hours ago 21 hours ago The entry level Customer Service Representative will be responsible for directly communicating with prospective customers on behalf of an exclusive list of clientele.
The entry level Customer Service Representative will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison between clients and customers.
Your primary objective would be to drive performance improvements, brand recognition, and brand loyalty.
Customer Service Representative
Responsibilities:
Work with customers daily to provide product and service information, address and resolve concerns, and process order requests and escalations Document all customer activities, resolutions, requests, and complaints in CRM software Build sustainable relationships and trust amongst customers through open and interactive conversations Interpret customer needs utilizing consultative and active listening skills to provide tailored product/service recommendations that best suit their lifestyle Manage customer complaints with ease and efficiency, provide effective solutions, and escalate to necessary departments to ensure a prompt resolution Meet with Senior Leadership to evaluate progress, set goals, and maintain a high level of performance Go the extra mile to engage and support customers.
Customer Service Representative Requirements:
At least 1-2 years of proven Customer Service, Customer Support, or Sales Experience Track record of high-level performance and an intense desire for growth and advancement Possess a confident attitude and strong communication and presentation skills Empathetic demeanor and passion for working and helping people in an individual or team setting Able to multi-task, prioritize and manage time efficiently in a fast-paced, entrepreneurial environment Job Type:
Full-time Pay:
$800.
00 - $1,200.
00 per week
Benefits:
On-the-job training Professional development assistance Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Application Question(s):
Please reply yes to confirm you understand this position is offered on behalf of our client and is not a direct offer of employment with Affinity Connect.
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The entry level Customer Service Representative will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison between clients and customers.
Your primary objective would be to drive performance improvements, brand recognition, and brand loyalty.
Customer Service Representative
Responsibilities:
Work with customers daily to provide product and service information, address and resolve concerns, and process order requests and escalations Document all customer activities, resolutions, requests, and complaints in CRM software Build sustainable relationships and trust amongst customers through open and interactive conversations Interpret customer needs utilizing consultative and active listening skills to provide tailored product/service recommendations that best suit their lifestyle Manage customer complaints with ease and efficiency, provide effective solutions, and escalate to necessary departments to ensure a prompt resolution Meet with Senior Leadership to evaluate progress, set goals, and maintain a high level of performance Go the extra mile to engage and support customers.
Customer Service Representative Requirements:
At least 1-2 years of proven Customer Service, Customer Support, or Sales Experience Track record of high-level performance and an intense desire for growth and advancement Possess a confident attitude and strong communication and presentation skills Empathetic demeanor and passion for working and helping people in an individual or team setting Able to multi-task, prioritize and manage time efficiently in a fast-paced, entrepreneurial environment Job Type:
Full-time Pay:
$800.
00 - $1,200.
00 per week
Benefits:
On-the-job training Professional development assistance Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Application Question(s):
Please reply yes to confirm you understand this position is offered on behalf of our client and is not a direct offer of employment with Affinity Connect.
Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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